Privacy Policy
Last updated: May 28, 2026
This Privacy Policy describes how Eugénie ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at hieugenie.com or engage with us through any related channel.
If you do not agree with this policy, please do not use our services. If you have questions, contact us at contact@hieugenie.com.
Summary
- We collect minimal personal information — names and email addresses you voluntarily provide, plus standard technical data from your browser.
- We do not collect sensitive information.
- We do not collect information from third parties.
- We do not sell your information.
- We use Google Analytics and Vercel as service providers.
- You have rights to access, correct, and delete your data.
- We comply with Quebec's Law 25, Canadian PIPEDA, GDPR, and applicable US state privacy laws.
1. What information we collect
Information you provide. When you contact us or interact with our website, you may voluntarily share:
- Your name
- Your email address
Information collected automatically. When you visit our website, we automatically receive standard technical data:
- IP address
- Browser type and device characteristics
- Operating system and language preferences
- Pages visited, time spent, and referring URLs
This is collected through cookies and similar technologies. See our Cookie Policy at hieugenie.com/legal/cookie-policy for details.
We do not collect sensitive personal information.
2. How we use your information
We process your information to:
- Respond to your inquiries and provide requested services
- Understand how our website is used so we can improve it
- Protect against fraud, abuse, and security threats
- Comply with legal obligations
We only process your information when we have a valid legal basis to do so — typically your consent, our legitimate business interests, or compliance with law.
3. When we share your information
We do not sell your personal information.
We may share your information with trusted service providers who help us operate our website:
- Google Analytics — for website analytics
- Vercel — for website hosting
These providers are bound by contracts that require them to protect your data and use it only for the purposes we specify.
We may also share information when required by law, in response to legal requests, or in connection with a business transfer such as a merger or acquisition.
4. Cookies and tracking
We use cookies and similar technologies to operate our website and understand how it's being used. You can control cookies through your browser settings or our cookie consent banner.
For full details, see our Cookie Policy at hieugenie.com/legal/cookie-policy.
To opt out of Google Analytics specifically, visit https://tools.google.com/dlpage/gaoptout.
5. How long we keep your information
We retain your personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law (for example, tax or accounting requirements).
When we no longer have a legitimate need to process your information, we delete or anonymize it.
6. How we protect your information
We use appropriate technical and organizational measures to protect your personal information. Our website is hosted on Vercel, which provides enterprise-grade security infrastructure.
That said, no system is 100% secure. We cannot guarantee absolute security, and any transmission of information is at your own risk.
7. Children's privacy
We do not knowingly collect information from anyone under 18 years of age. If you believe we have inadvertently collected information from a minor, contact us at contact@hieugenie.com and we will delete it promptly.
8. Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for processing
- Receive a copy of your information in a portable format
- Object to certain types of processing
- Complain to a data protection authority
For Quebec residents (Law 25): You may exercise these rights by contacting us. You may also complain to the Commission d'accès à l'information du Québec.
For Canadian residents (PIPEDA): You may complain to the Office of the Privacy Commissioner of Canada.
For EU/UK residents (GDPR): You may complain to your national data protection authority.
To exercise your rights, email us at contact@hieugenie.com.
We will respond to your request in accordance with applicable law.
9. Do-Not-Track signals
We do not currently respond to Do-Not-Track browser signals as there is no standardized way to do so. If a standard is adopted in the future, we will update this policy.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revision. We encourage you to review this policy periodically.
11. Contact us
For any questions about this Privacy Policy or to exercise your privacy rights:
Eugénie [Mailing address — to be added upon incorporation] Montreal, Quebec, Canada contact@hieugenie.com